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The Agent Workshop Privacy Policy The Agent Workshop ("TAW") site may offer several opportunities for visitors to register for free information, seminars or view online demonstrations of our software and services. These registration forms are often linked to TAW's mailing lists and require users to give contact information (such as name and e-mail address). We use this contact information to send users information about our company and its products and services. The information is also used to contact site visitors by e-mail for marketing purposes if they have granted permission to us to send it to them on the mailing list form (or other forms on our web site), and for administrative purposes such as time and location of seminars. Users may also be contacted by phone or postal mail for marketing purposes. Any financial information collected is shared with our credit card processor to bill users for TAW services, and is stored by our credit card processor and TAW. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is also used to gather broad, personally non-identifiable demographic information, such as which countries our site visitors come from. Cookies are used to correlate previously supplied information about you for personalization and tracking purposes. The TAW web site contains links to other sites. TAW is not responsible for the privacy practices or the content of such web sites and recommends that viewers check the privacy policies of other sites to be aware of how your information is being used. Opt-in/Opt-out TAW provides users the opportunity to opt-in and opt-out of receiving e-mail communications from us. This is made available during sign-up for our e-mail lists and in e-mail messages delivered from TAW. Users requesting TAW e-mail communications may remove themselves from any mailing list by using the unsubscribe instructions at the bottom of the message. Third-Party Sharing Information collected as referenced above is not shared or transferred to third parties except with your express permission or where required by law. Client Data TAW provides online marketing services and products to its clients. These services include customer database management and analysis, e-mail delivery, e-mail tracking and web site tracking. For all clients, TAW is contractually bound to keep customer data private and prevented from sharing data across multiple clients. For example, if one of our client's customers has two e-mail addresses, and these addresses are stored in our database, we may not share this fact with another client, even if the second client has the same customer has the first client. TAW's services sometimes use cookies to help our clients better analyze the success of their email and other online marketing campaigns. The cookies we serve are often correlated with individually identifiable information, but this information is not shared with anyone other than the client. As with the email example above, this data is not shared across multiple clients. TAW is not responsible for its clients' privacy policies and makes no representations about their accuracy. If you have questions about our clients' practices, we recommend you check their privacy policies and/or contact them directly. Security TAW uses industry standard security technologies and processes, such as secure sockets layer, encryption, and a physically protected data center, to protect your data. Enforcement TAW privacy practices are self-certified through an internal continuing improvement auditing program. Notice of Change TAW reserves the right to change its privacy policy at any time. Notifications of changes to our privacy practices will occur through one or more of the following communications: • Posting of a message on The Agent Workshop Privacy page • Users voluntarily viewing the privacy statement for periodic changes Last Update TAW Privacy Policy last updated 1/16/2007 | |||